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Interlibrary Loan Information: Requesting an article via Interlibrary Loan

Learn best practices for submitting ILL requests.

Ask Interlibrary Loan

Interlibrary Loan Department
(315) 464-5116
request@upstate.edu
Learn about ILL Policies and Procedures at:
http://library.upstate.edu/services/interlibrary-loan/

Resource Sharing Manager
Laura Schlueter, schluetl@upstate.edu

 

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Health Sciences Library
(315) 464-7091
library@upstate.edu

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How do I submit an Interlibrary Loan request?

Citations that lack critical information are slower to process than those with all the details. It could be the difference between getting your article in a hour versus a multi-day delay!
 

To submit an Interlibrary Loan (ILL) request:

1. Search the library website for the article/book you desire, and go to the abstract.
2. If the article is not available via a free full text, PMC Full Text, or Open Access follow the "Owned by Upstate" link 

3. From the holdings page, if Upstate does not own the article or book, click "Request this item via Interlibrary Loan"
 * If you are New York State Library (NYSL) eligible, click "Check the New York State Library (NYSL)" first. If you're not sure if you're eligible, see the Borrower's Card Application tab. 


4. This link will auto-populate the ILL request form. It's very important to include as many details as possible. Important fields: Title, Journal Title, Year, pages, PMID, ISSN or ISBN. When you've entered all the details, click submit.

ILL Request tutorial

Requesting an ILL item in 90 seconds, learn how!